A new usability heuristic evaluation checklist
Visibility of system status: The system should always keep users informed about what is going on, through appropriate feedback within a reasonable time.
Match between system and the real world: The system should speak the users’ language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms.
User control and freedom: Users often choose system functions by mistake and will need a marked “emergency exit” to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.
Consistency and standards: Users should not have to wonder whether different words, situations, or actions mean the same thing.
Error prevention: Eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.
Recognition rather than recall: Minimize the user’s memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.
Flexibility and efficiency of use: The design should be easier to use for all the user groups. Even though we have only one set of a user group, then there would be novice users and experienced ones.
Aesthetic and minimalist design: Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.
Help users recognize, diagnose, and recover from errors: Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.
Help and documentation: Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user’s task, list concrete steps to be carried out, and not be too large.
The Heuristic Evaluation checklist
The Heuristic evaluation is the common way of seeing whether the product is usable or not. Conducting usability heuristic evaluations of existing products will reveal why the user engagement is less. Performing heuristic evaluation is a really good practice to keep a consistent, engaging product. The biggest problem of the current checklist for the Heuristic Evaluation is that it is created focusing legacy applications and it is a little outdated. New technologies come to the podium every day. The designers have to adapt to them and make intuitive designs. I modified the existing heuristic evaluation checklist a little so we can use it in the latest technologies. I will add the link to the checklist down below. I would be very much thankful if you can have a look and give me feedback on it.
If you find it interesting please feel free to contact me via facebook or Gmail. I will be more than happy to send you the Excel file to you.